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Okta is the identity layer for everything at Good Noodle Co. It’s how you authenticate to internal tools, your Mac, and most web apps you’ll use day-to-day. This guide covers how it all fits together and what to do if something needs to be reconfigured.

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Before You Start

You should have set up your Okta account before your first day using a personal email invite. As part of that, you would have installed Okta Verify on your phone (iOS or Android) and enrolled your Good Noodle Co. account.
If you haven’t done this yet, contact TechOps at techops-help@goodnoodle.co before continuing — the rest of this guide assumes your mobile Okta Verify is already set up and working.

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How Okta Verify Works

Okta Verify handles two things:
When signing into an Okta-protected app, you verify your identity via a push notification or a one-time code on your phone or Mac.
Once set up on your Mac, FastPass lets you authenticate to any Okta sign-in screen with just your fingerprint, skipping the username/password flow entirely.

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Setting Up Okta Verify on Your Mac

If you’re doing a fresh setup or need to re-add your account to the Mac app:
1

Open Okta Verify

Open Okta Verify from your menu bar and select Add Account from Another Device.
2

Enable Bluetooth

Enable Bluetooth on your Mac.
3

Initiate transfer from your phone

  1. On your phone, open Okta Verify and select your Good Noodle Co. account.
  2. Scroll down and tap Add Account to Another Device.
  3. Your phone will show an 8-character code — enter this on your Mac.
4

Complete verification

  1. Your Mac will then display a 6-digit code — enter this on your phone to confirm.
  2. When prompted, enable Touch ID for Okta Verify on your Mac.
Your Okta account is now active on both devices. The Mac and phone are linked for authentication purposes.

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Using FastPass

Once Okta Verify is configured on your Mac, you’ll see a Sign in with FastPass button on Okta login screens in Chrome. Click it, authenticate with your fingerprint via Touch ID, and you’re in. No typing your password on every internal app login.
If FastPass isn’t appearing or Touch ID isn’t triggering correctly, the most common cause is that Platform SSO hasn’t been registered. See the section below.

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Platform SSO

Platform SSO ties your Mac login directly to your Okta credentials. This means your Mac password stays in sync with your Okta password, and you get a smoother sign-in experience across the board.

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How to Register

You’ll typically get a notification in the top-right corner prompting you to register. If you need to trigger it manually, look for a notification that reads something like:
Registration required. Use your identity provider password to log into your Mac.
1

Enter local Mac password

Enter your local Mac password when asked.
2

Use OktaFastPass

Click Use OktaFastPass when offered — this speeds up the process.
3

Complete binding

Enter your Okta password (the one you use at goodnoodle.okta.com) to complete the binding.
You’ll get a confirmation notification once it’s done. Restart your Mac to make sure everything is fully applied.

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What Changes After Platform SSO

Password sync

Your Mac login password will stay in sync with your Okta password going forward.

Seamless FastPass

Okta FastPass will work seamlessly on the desktop.

Touch ID authentication

You won’t need to enter your full credentials on most internal apps — Touch ID handles it.

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Your Okta Password

A few ground rules:
  • Never write it down anywhere, physically or digitally.
  • Never auto-generate it via a password manager. This is the one password you need to know from memory.
  • It should be something you can type confidently, but not something someone could read over your shoulder and reproduce.
A good approach is a passphrase — take a phrase, a set of words, a film title, an album name, something meaningful to you, and modify it slightly. Swap some letters for numbers, add some punctuation, maybe abbreviate one of the words. It’ll be easy for you to recall and type, but not obvious to anyone watching.
Store everything else in 1Password, which is already installed on your machine.

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Troubleshooting

Platform SSO probably hasn’t been registered yet. Check for a notification in your menu bar or top-right corner and follow the registration steps above.
Make sure the Okta Verify app has notification permissions on your phone. Check your phone’s notification settings if pushes are going missing.
Try opening Okta Verify from the menu bar and checking if there’s an action required. If not, reach out to TechOps.
Contact TechOps immediately at techops-help@goodnoodle.co. We’ll need to reset your MFA enrolment before you can set up a new device.

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Getting Help

For anything Okta-related that isn’t covered here:

Email TechOps

techops-help@goodnoodle.co

Slack Channel

#techops-help (has a built-in ticketing system, everything is logged)